Privacy Policy

Last updated: August 19, 2026

Palazzo Ballroom ("Plazzio", "we") respects your privacy. This policy explains how we handle your data when you use palazzopalace.com, including the Plazzio digital products shop.

Data we collect

• Contacting us: When you reach us via WhatsApp, phone, or email, we receive your name, contact details, and message content, used only to answer your inquiries and booking requests.
• Digital purchases: Payments in our shop are processed by Creem.io as Merchant of Record. Creem processes your name, email, and payment details under its own privacy policy. We never see or store your card details. Your email is used to deliver download links.
• Browsing: Our site is static and uses no tracking cookies or advertising tools. Our hosting provider may keep standard technical logs (such as IP addresses) for security and operations.

Third-party services

The site embeds Google Fonts and Google Maps; Google may collect technical data when these load, under its own policies. Payments are handled by Creem.io as described above.

Data sharing

We do not sell your data or share it for marketing. Sharing is limited to the service providers named above, to the extent needed to provide the service.

Your rights

You may request access to, correction of, or deletion of your data at any time by emailing us below.

Contact

Questions about this policy: drissi.toubbali.fadel@gmail.com